Shipping & Delivery Policy

Effective Date: 03-10-2025

Business Name: Shivi (operated by Shivi.in)

At Shivi, we are committed to providing fast and reliable delivery to our customers. Since we operate as a quick commerce marketplace, we ensure that your orders are delivered the same day, typically within 3 to 5 hours from order confirmation.

1. Delivery Timeline

• All confirmed orders are processed and delivered within 3 to 5 hours in any location.
• Delivery is available same day within our serviceable areas.
• Delivery time may vary slightly based on order volume, location, or unforeseen circumstances.

2. Delivery Areas

Currently, Shivi offers delivery in Delhi NCR, Hyderabad, Bangalore, Mumbai, Vadodara, Chandigarh, Jaipur, Chennai, Kolkata, Indore, Ahmedabad, Surat, Nagpur, Lucknow, Pune, Coimbatore, Kochi, Ludhiana, Nashik, Kanpur, Visakhapatnam, Trivandrum. Orders outside our serviceable locations cannot be fulfilled at this time.

3. Shipping Charges

Standard delivery charges may apply based on order value and delivery distance. Shipping charges (if applicable) will be displayed at checkout before confirming the order.

4. Order Tracking

Customers will receive order confirmation and updates via SMS/Email. For assistance regarding delivery status, you may contact our support team.

5. Delays in Delivery

While we aim to deliver within 3–5 hours, delivery may be delayed due to unexpected traffic, weather conditions, high order volume, or customer unavailability. In such cases, our team will update you accordingly.

6. Contact Us

Shivi (Shivi.in)
📧 Email: ops.Shivi@gmail.com
📱 Phone: +91 99980 67034
🌐 Website: https://Shivi.in