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Privacy Policy
Effective Date: 03-10-2025
Business Name: Shivi Manufacturer
At Shivi Manufacturer , we value and respect the privacy of our users. This Privacy Policy explains how we collect, use, and protect your information when you use our platform for buying and selling furniture, glass items, and related products.
1. Information We Collect
When you use our platform, we may collect the following information:
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Personal Information: Mobile number, email address, and other details you provide during registration or while placing an order.
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Transaction Information: Payment details (processed securely via PhonePe and other payment gateways), order details, and communication records.
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Device Information: Technical details such as IP address, browser type, and device identifiers for security and analytics.
2. How We Use Your Information
We use the collected information for the following purposes:
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To process your orders and payments.
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To communicate with you regarding your purchases, updates, and support.
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To connect buyers and vendors on our marketplace platform.
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To enhance security, prevent fraud, and ensure safe transactions.
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To improve our services and provide a better user experience.
3. Sharing of Information
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We do not sell, rent, or trade your personal information with third parties.
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Your information may be shared with:
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Vendors for fulfilling your order.
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Payment gateways (PhonePe, etc.) for secure payment processing.
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Legal authorities if required by applicable law.
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4. Data Security
We take appropriate measures to safeguard your personal information. All payments are processed through secure and trusted payment gateways such as PhonePe. However, we cannot guarantee absolute security as no online platform is 100% secure.
5. Returns and Refunds
Currently, Shivi Manufacturer does not provide any return, exchange, or refund policy due to the nature of quick commerce services. Once an order is placed and confirmed, it cannot be canceled or refunded.
6. User Rights
You have the right to:
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Access, update, or correct your personal information.
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Request deletion of your account by contacting our support team.
7. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
8. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Shivi Manufacturers
Email : shivimanufacturer@gmail.com
Number - 9510655685 / 9574855685 / 9257464682
Still, have a question?
If you still have a question or need more information, our team is here to help. Feel free to reach out anytime — we’re always happy to provide guidance and support.